1. What’s the recommended length for trimming wood and cotton wicks before lighting them? It’s best to trim both wood and cotton wicks to about 1/8-1/4 inch (approximately 3-6mm) for a clean and even burn.

2. How can I relight a wood wick effectively? To optimize your wood wick’s performance, trim or remove the charred or blackened part from the tip, then relight it. Remember that wood wicks may require a slightly longer time with the lighter’s flame on the wick before igniting.

3. What’s the procedure for relighting a cotton wick? To improve the performance of your cotton wick, simply trim it to 1/4 inch after it’s blackened, then relight it.

4. What should I do if my candle wicks produce smoke? Trimming your wicks a bit shorter can help reduce smoke. This is a common occurrence, especially during the initial burn, if the wicks haven’t been trimmed properly.

5. Why does my candle tunnel and not melt evenly? Tunneling occurs when a candle is not burned long enough during the first use. To prevent this, let the candle burn until the entire surface is melted on the first burn.

6. What is the best way to extinguish a candle?   Use a candle snuffer or gently blow on the flame to extinguish it. Avoid blowing hard, which can create smoke and soot.

7. Can I repurpose my Dough Bowl or Candle Jars? Clean out any remaining wax and feel free to repurpose your Dough bowls. They make beautiful centerpieces on your table.  Please only repurpose candle jars for storage. 

8. What should I do if my candle wick drowns?  Carefully clear a small amount of wax from around the wick, allowing the wick to breathe, and continue burning. 

9. Are your candles 100% soy?                         Our candles are made from a blend of soy, coconut, and a smaller percentage of paraffin. While they contain soy, they are not 100% soy candles. We’ve carefully selected this blend to achieve the best quality and performance in our candles, while staying as natural as possible.

10. Do you apply Flame Retardant to your bowls:                                                                  Our bowls are made from wood and do not contain flame retardants. When used as intended, our products should not present any fire-related issues. However, for environmental, legal and liability purposes, we have made the decision not to incorporate flame retardant chemicals in our bowls.


Dough Bowl Candle First Burn:

Position the dough bowl on a level and smooth safe surface in an open area. Do not burn wooden dough bowl candles on furniture.

Simultaneously light all the wicks. Do not turn upside down to light. 

The first burn is important*** allow the candle to burn for 3-4 hours or until the wax has melted to the outer edges. Candles develop a memory of their burning patterns. If you don't allow them to burn long enough during the first use, they may continue to burn downward in that manner. 

Never leave candle unattended.